“您好，我是１２３４５，欢迎反映问题。”这是淄博市市民投诉中心暨１２３４５市长专线电话受话大厅传出的一句极为热情而又亲切的答话。建立市民投诉中心，是淄博市政府深化“三讲”教育，为老百姓提供优质高效服务的具体行动，它开辟了一条政府与人民群众之间加强联系的绿 “Hello, I am 12345, welcome to reflect the problem.” This is Zibo City Complaint Center and 12345 mayor green telephone reception hall came a very warm and cordial answer. The establishment of a complaint center for citizens is a concrete move by Zibo municipal government to deepen the “three stresses” education and provide people with high quality and efficient services. It has opened up a green link between the government and the masses of the people