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我们吉利区地税局现有正式职工19人,管辖着1700余户国有、集体和个体工商业户的税收征管工作。税务机构分设以来,我们按照市局征管改革实施意见,在市局的指导下,95年率先在全市建起了第一个办税服务大厅,在抓好办税服务大厅、硬件建设的基础上,建立健全各项规章制度,强化税收服务意识,改善服务环境,深入开展优质服务活动,不仅密切了征纳关系,促进了精神文明建设的全面发展,而且深化征收改革,保证了各项税收工作的顺利开展。97年获省地税系统征管改革先进单位、省级文明单位,我们办税服务厅获市局文明优质办税服务大厅,连续三年被评为市级先进单位,我们多次受到区委、人大、政府的通报表彰。 一、抓好三个教育 增强服务意识 办税服务大厅是税务机关征收管理的服务窗口,是征纳双方办税的场所,办税服务厅文明服务的好坏直接影响着地税形象,影响着征纳关系。长期以来,由于传统征管制度的影响,往往片面强调纳税人的义务,却忽视其获得优质服务的权力;强调税务人员政治业务素质的提高,却忽视其文明服务意识的培养。因此,我们以征管改革为契机,以转变征管观念为突破口,以思想政治教育、职业道德教育和廉政教育为重点,着力提高干部职工服务意识。 (一)开展为人民服务的教育。首先,
Geely District Local Taxation Bureau currently has 19 full-time employees, which governs the tax collection and administration of more than 1,700 state-owned, collective and individual industrial and commercial households. Since the establishment of the taxation agencies, according to the opinions of the Municipal Bureau of Tax Collection and Management Reform, we have taken the lead in setting up the first lobby for tax service in 1995 under the guidance of the Municipal Bureau. On the basis of doing a good job of building tax-service halls and hardware , Establish and improve various rules and regulations, strengthen the awareness of tax services, improve the service environment, and conduct quality service activities in an in-depth manner. Not only the relationship has been adopted closely, the all-round development of spiritual civilization has been promoted, but tax collection has also been deepened. The smooth progress. 97 provincial tax system by the provincial tax collection reform advanced unit, the provincial civilized unit, our tax service hall by the municipal civilized high-quality tax service hall, for three consecutive years was named municipal advanced units, we repeatedly by the District Committee, NPC , The government informed commendation. First, do a good job in three education and enhance service awareness Tax service hall is the tax authorities levied management services window is to collect both tax office, the tax service hall of civilized service has a direct impact on the image of land tax impact levy Relationship. For a long time, due to the traditional system of tax collection and administration, the taxpayers’ obligations are often emphasized one-sidedly while their power to obtain good services is neglected. Emphasis is placed on improving the quality of tax service personnel’s political operations while ignoring the cultivation of their awareness of civilized service. Therefore, we take the reform of the collection and management as a turning point, take the transformation of the concept of collection and management as a breakthrough point, and focus on ideological and political education, professional ethics education and honest education, and strive to raise the awareness of serving the cadres and workers. (I) Carry out education for serving the people. First of all,