北京市劳动和社会稞障局信访处作为政府联系群众的一个窗口,平均每人每天接待数十名来访者。一天下来,口干舌燥,头昏脑胀,遇上来访者情绪激动,更要耐心做好工作。如何让工作人员始终保持良好的精神面貌,树立党和政府在人民群众中的良好形象,信访处党支部抓住了三个工作重点。1、以学习强化服务技能。随着改革力度的加大, As a window of government contact with the people’s government, the Beijing Municipal Bureau of Labor and Social Welfare Bureau’s petitions receive an average of dozens of visitors each day. One day, with a dry mouth and a dizzy feeling, visitors are more excited and more patient to do their jobs. How to let the staff always maintain a good mental outlook and establish a good image of the party and the government among the people? The party branch of the petition department has seized the three focuses of work. 1, to learn to strengthen service skills. With the reform efforts intensified,