来访者,暂且叫她小乐,是个初三的女孩,由妈妈陪来,妈妈说孩子知道怎么说,所以开始就是咨询师和小乐单独进行的咨询。一开始女孩似乎不着急谈自己的事情,而关心起咨询师来。小乐说:“接线老师声音很特别,听起来都像是美女的声音,是这样吗?”这个开场让咨询师有些出乎意料,不知道小乐为什么会谈论这个?是她面前的咨询师和接线员反差太大了?听到的是年轻的声音而见到的却是不那么年轻的老师?她想表达什 Visitors, for the time being called her a small music, is a third-year girl, accompanied by the mother, the mother said the child know how to say, so the beginning is consultants and small music alone counseling. At first the girl did not seem to be anxious to talk about her own affairs, but she became concerned about the consultant. Little Le said: “The wiring teacher sounds very special, it sounds like a beautiful voice, is it?” This opening consultants somewhat surprised, I do not know why the music talk about this? In front of her What is the difference between the consultant and the operator? What are the young voices you hear but the younger ones?