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目的:探讨提高医院专职陪护质量的措施及其应用效果,并分析其重要性。方法:于2014年4~9月期间按照随机抽样的方法选择东阳广福医院150例专职陪护为对照组,另随机抽取2014年10月~2015年3月期间150名专职陪护作为干预组。对照组陪护按常规程序进行患者的护理工作,干预组以一系列提高专职陪护质量的方法对陪护的护理工作进行管理,对比两组陪护护理过程中的安全意外事件发生率、护理差错事件发生率和护理不良反应发生率,并比较两组患者的满意度情况。结果:干预组和对照组的安全意外事件发生率、护理差错事件发生率和护理不良反应发生率均有显著性差异(P<0.05),干预组明显低于对照组,而患者的满意度同样具有显著性差异(P<0.05),干预组明显高于对照组。结论:实行提高专职陪护质量的方法后,患者的陪护质量得到提升,陪护护理过程中的安全缺陷显著减少,患者的满意度也显著提升。
Objective: To explore measures to improve the quality of full-time hospital care and its effects, and analyze its importance. Methods: From April to September 2014, 150 full-time escorts of Dongyang Guangfu Hospital were selected as the control group according to the random sampling method. 150 full-time escorts were selected randomly from October 2014 to March 2015 as the intervention group. The control group accompanied by routine procedures for patient care, the intervention group to a full range of ways to improve the quality of full-time accompany care nursing management, compared the two groups of nursing care in the process of security incidents, the incidence of nursing errors And nursing incidence of adverse reactions, and compared the two groups of patients satisfaction. Results: There was a significant difference in the incidence of safety accidents, the incidence of nursing errors and the incidence of adverse reactions between the intervention group and the control group (P <0.05), the intervention group was significantly lower than the control group, while the patient satisfaction was also the same With significant difference (P <0.05), the intervention group was significantly higher than the control group. CONCLUSIONS: After implementing the method of improving the quality of full-time accompany-patients, the quality of patient’s accompanying care is improved, the safety defects in escort nursing process are significantly reduced, and patient satisfaction is significantly improved.