领导者“倾听”的艺术陈光军人们利用语言进行交际的过程，是通过＂说＂与＂听＂来完成的。说话是一门艺术，＂倾听＂也是一门艺术。成功的＂倾听＂，可以给对方以启迪、鼓励，从而沟通思想、交流感情、消除误解；反之，则可能使对方手足无措，恍惚迷茫，情绪低落。那么，... The art of “listening” by leaders Chen Guangjun The process by which people use the language to communicate is accomplished through “speaking” and “listening”. Talking is an art, and “listening” is also an art. Successful “listening” can inspire and encourage each other so as to communicate thoughts, exchange feelings and eliminate misunderstandings; on the contrary, they may confuse other people with confused trance and depression. Well, ...