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目的:探讨我社区实施全科医生签约后的服务效果,了解居民对健康知识及全科医生知晓情况,为进一步完善全科医生制度提供依据。方法:在2015年1月-2017年1月,随机选取**社区1745人进行调查,采用自拟调查问卷,对居民基本情况、健康知识知晓情况、全科医生知晓度和满意度情况及公共卫生服务情况等进行调查,调查人员在统一培训后统一安排时间入户调查。结果:全科医生签约服务实施2年以来,居民知晓自身血糖和血压、接受健康教育和接受健康体检等方面均较以前有较大提升(P<0.05)。居民对全科医生知晓率从55.13%提升为*80.27%(P<0.05),居民对全科医生满意度升至76.02%。结论:全科医生签约制度实施对落实居民基本公共卫生服务,提升居民对全科医生知晓度具有重要意义,但调查显示居民对全科医生满意度不高,需要进一步提高全科医生实用性医疗技术,更好的服务于居民健康。
OBJECTIVE: To explore the service effect after the practice of general practitioners in our community, understand the residents’ knowledge of health and general practitioners, and provide basis for further improving the general practitioner system. Methods: From January 2015 to January 2017, randomly selected 1745 people in the community to conduct surveys, using self-made questionnaires, the basic situation of residents, health awareness, general practitioner awareness and satisfaction and public Health services and other conditions to conduct an investigation, investigators in uniform training unified arrangements for time-based household survey. Results: In the past two years since the practice of general practitioner contracting services was implemented, residents were more aware of their own blood glucose and blood pressure, health education and physical examination, etc. (P <0.05). Residents ’awareness of general practitioners increased from 55.13% to * 80.27% (P <0.05), and residents’ satisfaction with general practitioners rose to 76.02%. Conclusion: The implementation of the general practitioner contract system is of great significance to the implementation of residents ’basic public health services and to enhance the residents’ awareness of general practitioners. However, the survey shows that the residents are not satisfied with the general practitioners and need to further improve the general medical practice Technology, better service to residents health.