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简要介绍和分析铁路客户服务中心的总体架构,重点围绕客运服务各子系统进行功能设计,概要分析各子系统的主要技术实现,展望系统的实施前景。
Briefly introduce and analyze the overall structure of the railway customer service center, focusing on the functional design of each sub-system of passenger service, summarize the main technical realization of each subsystem and prospect the implementation prospect of the system.