入团不到半年,蔡斌就考上了上海市出租汽车公司技校。铭记着自己在团旗下的宣誓,在当上出租汽车司机的第一天,他许下诺言:“宁可自己多麻烦,不让乘客一时难!” 为搞好服务,他除了做到规范、热情外,还注意把握乘客心理,根据不同的乘客采用不同的服务方式,对外地乘客,他用普通话应答,缩短语言之间的差距,帮助他们了解上海;遇到外国乘客,他用英 Less than six months into the group, Cai Bin admitted to the Shanghai taxi company technical school. Bearing in mind his oaths in the regiment, on the first day he was a taxi driver, he promised: “It would be rather troublesome for me to stop passengers for a while!” To do a good job, , Passionate, but also pay attention to grasp the passenger psychology, according to different passengers using different service methods for foreign passengers, he answered in Mandarin, shorten the gap between languages ​​to help them understand Shanghai; met foreign passengers, he used the British