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目的了解机采血小板献血者满意度,及时改进献血服务质量。方法采取调查问卷的方式对2008-2009年的所有机采血小板献血者满意度进行评估。结果 2009年满意率较2008年满意率有所提高。结论全面、准确地开展机采血小板献血者满意度调查,有利于机采献血服务质量的提高,为营建一支良好的机采血小板献血队伍打下基础。
Objective To understand the satisfaction of blood donors in collecting platelets and improve the quality of blood donation services in time. Methods A questionnaire was used to evaluate the satisfaction of all PLT donors in 2008-2009. Results The satisfaction rate in 2009 is higher than that in 2008. Conclusion The comprehensive and accurate survey on plasma platelet donor satisfaction is conducive to improving the service quality of machine-applied blood donation and laying the foundation for building a good team of blood donors.