论文部分内容阅读
一只宠物狗在加油站里窜来窜去、加油站工作人员因某件事与顾客发生争吵、一位刚加完油的顾客没有付钱正准备离开……请问:如果你是这个加油站的主管,你最先处理哪件事?这是2005年11月6日中央电视台经济频道《绝对挑战》节目招聘区域拓展经理中的一道现场问答题。应聘方1号选手选择处理与顾客发生争执事件,他认为顾客是上帝,顾客永远是第一位的。现场观众的投票也给予了1号选手极大的鼓励。然而,招聘方长联石油却把区域拓展经理这个职位给了3号选手。3号选手选择优先处理宠物狗,他的理由是:宠物狗在加油站里横冲直撞非常危险,无论什么时候,安全对加油站来说都是至关重要的。
A pet dog sprang up and down at a gas station, a gas station staff quarreled with a customer for some reason, and a newly-added customer did not pay for it. Excuse me, if you are a gas station What is your first handling? This is a live question and answer in the recruitment manager of “absolute challenge” program of CCTV Economic Channel on November 6, 2005. Applicant No. 1 players choose to deal with the customer dispute occurred, he believes that customers are God, the customer will always be the first one. The vote of the audience also gave great encouragement on the 1st player. However, the recruiter, Changlian Petroleum, gave the No. 3 regional manager the position. The No. 3 player opted to prioritize the pet dog for the following reasons: Pet dogs are dangerously dangerous to run ramp in gas stations and safety is of paramount importance to the gas station no matter what the time.