我市微子镇秦家山村部分群众多次到镇政府、市信访办和市政府上访。因上访问题比较复杂,虽多次解决,但一直没能让群众满意。我抽出两天时间专门到该村解决上访问题,最终使群众得到满意的结果。通过解决群体上访问题,我悟出了以下几点。一、接待群众要诚心诚意。秦家山问题的由 Qin Town, My Town, part of the masses of the masses to the town government, city petition and the city petitioner. Due to the complexity of the petitions, although many times to solve, but has failed to satisfy the masses. I took two days to specifically address the issue of petitions in the village, and finally to make the masses get satisfactory results. By solving the problem of group petitions, I realized the following points. First, receive the masses to be sincere. Qin Jiashan problem from