我们讲的互联网颠覆企业,不是指互联网技术本身,而是以顾客为导向,利用互联网这种工具,更好满足顾客需求,实现顾客价值最大化。自从“互联网”这个词来到我们身边,我们的耳膜几乎都是被“颠覆”这个词充斥着。由于职业的原因,我们也是被企业翻来覆去的问及互联网,而这些企业家问话的背后,无不透露出一种即将被颠覆的恐惧。 We talk about the Internet subversive enterprises, not referring to the Internet technology itself, but the customer-oriented, using the Internet as a tool to better meet customer needs and achieve customer value maximization. Since the word “Internet” came to us, almost all of our eardrums have been “subversed” by the word. Due to occupational reasons, we are also asked to turn over and over the Internet by enterprises, and these entrepreneurs behind the question, all reveal a fear of being subverted.