做好企业情绪劳动管理需要构造具有广泛认同的企业文化,并通过多种形式反复引导和强化,真正形成上下同欲的企业氛围,形成层次分明、条理清晰的情绪劳动指南。 To do a good job of emotional labor management, we need to construct a corporate culture with broad acceptance. Through repeated guidance and reinforcement in various forms, we can truly create a corporate atmosphere that goes up and down in the same mood and form a clear and concise guide to emotional labor.