当前正处在经济社会发展的重要战略转型和社会矛盾凸显的时期,多种经营的发展也在重要的转型时期,困难职工不断出现,各类复杂的社会矛盾日益显现,信访工作面临前所未有的严峻挑战,遇到许多纷繁复杂的棘手问题,有些难点问题已经严重阻碍了信访工作的进一步开展。如何认真做好新时期、新任务下的信访工作,指导解决经济建设和社会生活中出现的新矛盾、新问题,是我们每一个信访工作者应该研究探讨的课题。一、信访工作现状(一)领导重视、责任网络健全。多种经营分公司高度重视信访工作,认真贯彻落实国务院信访条例及省、市、集团信访工作要求,加强领导,强化责任,建立健全了分工明确、覆盖 Currently, it is in a period of significant strategic restructuring and social contradictions in economic and social development. The development of diversified businesses is also an important period of transition. The difficulties of staff and workers continue to emerge. All kinds of complex social conflicts have become increasingly apparent. The petition work is facing unprecedented severity. Challenges and encountered many complicated and difficult issues. Some difficult issues have seriously hindered the further development of petitions. How to conscientiously do a good job of letters and visits in the new period and under new tasks and guide the resolution of new contradictions and new problems in economic construction and social life is a topic that every one of our petitioners should study and discuss. First, the petition status (a) the leadership attention, a sound network of responsibility. A variety of operating branch attaches great importance to letters and visits, conscientiously implement the letters and visits under the State Council Ordinance and petitions of provincial, municipal and group work requirements, strengthen leadership and strengthen responsibility, establish and improve a clear division of labor, covering