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图书馆管理人员是图书馆服务质量的直接体现者,提高工作人员的素质是提高服务质量的根本之所在。采取相应措施,使工作人员成为复合型人才,是提高图书馆服务质量的保证。
Librarians are the direct manifestation of library service quality. Improving the quality of the staff is the basic of improving service quality. Take appropriate measures to make staff become complex talents, is to improve the quality of library services guarantee.