在增供扩销中拓展生存空间,在营销管理中挖潜增效,大力推进服务营销战略,不断扩大市场份额,努力实现多供少损,这始终是电网企业面临的重要课题,也是供电人应紧紧把握的工作主线。树立优质服务理念企业应把服务问题提高到战略高度来认识,树立全员服务理念,不断提升服务质量,打造服务特色。每一位员工都处在市场中,都是销售者,都要树立为下道工序服务就是为客户服务的意识。使内部之间的服 Expand the living space in the expansion of supply and sales, tap potential and efficiency in marketing management, vigorously promote the service marketing strategy, continue to expand market share, and strive to achieve more supply and less losses. This has always been an important issue faced by power grid companies, and it is also an important issue for power suppliers. Tightly grasp the main line of work. Establishing the concept of quality service Enterprises should raise their service problems to a strategic level to recognize them, establish a full service concept, continuously improve service quality, and create service features. Every employee is in the market, all of whom are sellers. They must establish the consciousness of serving the next process and serving the customer. Make the service between the interior