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目的:探寻门诊注射科皮肤过敏试验病人时段性统一管理的效果。方法:将皮肤过敏试验病人安置在特定的区域,称为观察区。将未设立观察区的皮肤过敏试验16400病例与设立观察区后的皮肤过敏试验8680病例进行比较分析。结果:设立观察区前后过时重试发生率、护士找寻患者率和医患纠纷发生率,结果设立观察区后明显好于未设立观察区(P<0.001)。结论:对门诊皮肤过敏试验病人进行时段性统一管理设立观察区,可明显降低超时重做皮试的概率,降低病人的发生概率,预防医患纠纷的发生。
Objective: To explore outpatient injection dermatology allergy test patients in a unified management of the results. Methods: The skin allergy test patients placed in a particular area, called the observation area. The skin allergy test 16400 cases without the establishment of observation area and skin allergy test 8680 cases after the establishment of observation area were compared and analyzed. Results: The incidence of outdated retrials before and after the establishment of the observation area, the rate of seeking nurses and the incidence of disputes between doctors and patients resulted in significantly better observation areas than those without observation areas (P <0.001). Conclusion: Establishing the observation area for the outpatient skin allergy test patients in a unified manner can significantly reduce the probability of overtaking the skin test, reduce the probability of patients and prevent the occurrence of doctor-patient disputes.