由于秘书处在领导和基层之间这一特殊位置,在人际交往中应当善于和大家打成一片。当别人提出不大合理的要求时,秘书不要简单地用一个“不”字来加以拒绝。学会拒绝的艺术,是秘书的基本素养之一。下面列举一些拒绝的方法,供大家参考。 Because of the special position of the secretariat between leadership and grass-roots level, we should be good at working with people in personal relationships. When others make unreasonable demands, the secretary should not simply refuse a “no” word. Learning to reject the art is one of the basic literacy of the secretary. Here are some ways to reject, for your reference.