2月1日,一对上海夫妇携女儿在美国关岛搭乘美联航航班回沪。夫妇俩因行李安置问题与机组人员发生争执,结果机长以“航空安全”为由报警,拒绝2人乘坐该航班。美联航拒载中国夫妇事件一石激起千层浪,国内掀起了关于旅客“黑名单”制度的热议。拒载并非中国所独有,国内和国外对“拒载门”处理的结果各执己见,那么航空拒载应如何处理才好呢? On February 1, a couple in Shanghai carried her daughter to United States flight Guam to return to Shanghai. As a result of the dispute between the couple and the crew due to the problem of baggage placement, the captain called the police on the grounds of “aviation safety” and refused to allow two people to take the flight. The U.S. anti-Chinese couple incident provoked a wave of waves and waves of domestic travelers’ “blacklist” system. Refused to load is not unique to China, both at home and abroad on the “rejection of the door,” the results of their own disregard, then the aviation refusal should be how to handle it?