近日,武汉市民邓习恩家中的下水管因物业管理不到位而破裂,工商人员受理其投诉后,很快为他讨回了2000元赔偿费。邓习恩高兴地将一封感谢信送到市工商局。他说:“以前,我对工商的印象不太好,这次投诉也没抱多大希望,没想到工商人员会这么热心帮助我。现在的工商真是不一样了!” Recently, the dwelling pipes of the Wuhan Citizens’ DENG Xi-en family broke down due to the lack of property management. After industrial and commercial personnel accepted their complaints, they quickly repaid 2,000 yuan for him. Deng Xi Eun pleased to send a thank-you letter to the city of Industry and Commerce. He said: “In the past, I did not feel very good about the business sector and I did not have much hope in this complaint. I did not expect the business people to help me so enthusiastically. Now the business community is really different!”