提高商业职工队伍素质,对于增强商业的综合竞争力,推进上海商业国际化、现代化建设,加快工人阶级队伍的知识化进程从根本上维护职工权益具有重要意义。为此,市商业工会组织了专题调查。调查发现,商业职工队伍总体素质向好的方向发展,但同时也还存在不容忽视的问题:如职工文化程度偏低、技术等级不高等。通过调研,我们认为应从以下几个方面进一步加强 Improving the quality of the workforce of commercial workers is of great significance to enhancing the comprehensive competitiveness of commerce, promoting the internationalization and modernization of Shanghai’s business, and speeding up the process of educating the working class, and fundamentally safeguarding the rights and interests of employees. To this end, the city commercial trade unions organized a special survey. The survey found that the general quality of the workforce of commercial workers has been developing in a positive direction. However, there are still problems that can not be neglected. For instance, employees have a low level of education and technical rank is not high. Through research, we think that the following aspects should be further strengthened