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在安防产品技术水平、产品品质、销售渠道、价格差异等趋于同质化的市场环境下,服务已不再是广大安防企业的一项运营成本、也不是产品免费的附属品,而是企业利润点和竞争优势所在。在这样的大环境下,什么是优质的客户服务?销售人员如何直接、快速、准确满足客户的诉求?如何为核心客户提供服务?服务如何赢得市场?此文将对此一一解答。
Security technology in the level of security products, product quality, sales channels, price differences tend to homogeneity of the market environment, the service is no longer a security company’s operating costs, nor is the product free accessories, but the business Profit point and competitive advantage lies. In such a large environment, what is good customer service? How to meet the customer’s demands directly, quickly and accurately? How to serve the core customers? How to win the market? This article will answer this one by one.