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自2005年上海的食品卫生监督职能从卫生监督所平移之后,卫生监督所将工作重点和重心转向了公共卫生和医疗市场安全的监管,而举报投诉作为卫生监督管理的重要组成部分,更是担负着维护人民群众健康权益,促进社会稳定的重要职责;同时,举报投诉的处理也是推进依法行政、展示卫生监督形象的窗口,是加强作风建设,体现政府服务意识,转变政府
Since the food hygiene supervision function in Shanghai was transferred from the health supervision center in 2005, the health supervision center shifted its work focus and regulation to the supervision of the public health and medical market safety. As an important part of health supervision and administration, reporting complaints is even more responsible At the same time, the handling of whistleblower complaints is also a window to promote the administration according to law and to display the image of health supervision. It is also an important task to strengthen the building of style of work, to reflect the sense of government service and to change the government’s role in safeguarding the health rights and interests of the people and social stability.