论文部分内容阅读
东城区现存大量服务型中小企业,中小企业的服务水平直接反映了东城区整体综合服务水平。笔者针对东城区服务型中小企业难以开展低学历员工基本素质培训、服务水平有待进一步提升的现状,进行广泛深入的调查研究,提出较为可行的方法,创建新型政府服务模式,帮助提高中小企业整体素质,提升东城区政府公共服务的满意度和专业度。以东城区服务型企业员工素质培训为试点,探索提升京津冀一体化中央行政区公共服务软实力模式,拥有践行京津冀协同创新共同体的地域试点示范优势。
Dongcheng District, a large number of existing service-oriented SMEs, SMEs service level directly reflects the overall level of service in Dongcheng District. The author of the service-oriented SMEs in Dongcheng District is difficult to carry out the basic qualifications of employees training, service levels to be further enhanced the status quo, conducted extensive and in-depth investigations and studies, put forward more feasible methods to create a new model of government services to help improve the overall quality of SMEs , Enhance Dongcheng District government public service satisfaction and professionalism. Taking the training of quality-oriented employees in service-oriented enterprises in Dongcheng District as a pilot, we explore ways to enhance the soft power model of public service in the Beijing-Tianjin-Hebei integrated central administrative region and have the advantages of pilot demonstration projects in implementing the Beijing-Tianjin-Hebei Cooperative Innovation Community.