质量经理知识大纲第24章主要介绍一些较为复杂的质量管理知识,包括质量成本、质量功能展开、失效模型与后果分析、可靠性工程、试验设计、测量系统分析、统计过程控制和精益生产。一、质量成本简单来说,质量成本是指为了确保质量合格和做出质量保证而发生的费用,以及没有达到合格的质量所造成的 Chapter 24 of Quality Manager’s Syllabus focuses on some of the more complex knowledge of quality management, including quality costs, quality functions, failure models and consequences, reliability engineering, experimental design, measurement system analysis, statistical process control and lean manufacturing. First, the cost of quality Simply put, the cost of quality refers to in order to ensure quality and make quality assurance costs incurred, and did not meet the quality of qualified