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“普遍缺少主动服务意识,不能以客户是上帝为行为准则。严重缺乏诚信和公信力。大部分彩民都不相信或持怀疑态度。”这是目前互联网彩票面临的最大问题。在巨奖频出的刺激以及新玩法的助推下,2012年的中国彩票市场持续走热,销量不断走高。今年前6个月,全国共销售彩票1290.56亿元,同比增加279.12亿元,增长27.6%。其中,福利彩票机构销售751.96亿元,同比增加162.06亿元,增长27.5%;体育彩票机构销售538.60亿元,同比增加117.06亿元,增长27.8%。
“The general lack of active service awareness, can not be God is the code of conduct for customers. Serious lack of integrity and credibility. Most of the lottery people do not believe or be skeptical. ” This is the biggest problem facing the Internet lottery. Thanks to the exciting prizes and the new gameplay, the lottery market in China continued to go hot in 2012, with sales steadily rising. In the first six months of this year, lotteries nationwide sold 129,056 million yuan, an increase of 27,912 million yuan or 27.6% over the same period of last year. Among them, the welfare lottery sales of 75.196 billion yuan, an increase of 16.2600 billion yuan, an increase of 27.5%; sports lottery sales of 53.86 billion yuan, an increase of 11.706 billion yuan, an increase of 27.8%.