为提高服务质量和全市保安队员文明执勤的自觉性,促进队伍素质不断提升,南京市保安服务总公司结合工作实际制定保安文明用语、禁忌用语十五条。1、接电话文明用语:您好,请讲。或:XX不在,有事我帮您转告。禁忌用语:喂,找哪个!人不在!喂,快点讲!2、接到语言粗鲁,不礼貌,无休止纠 In order to improve the quality of service and the awareness of the city’s security guards on duty and to promote the continual improvement of the quality of the contingent, Nanjing Security Service Corporation formulated 15 civilized and civilized terms based on the actual work. 1, answer the phone civilization language: Hello, please speak. Or: XX is not, something I tell you to help. Taboo words: Hello, looking for what! People are not! Hey, tell! 2, received the language rude, impolite, endless correction