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湖北省公路客运集团有限公司汉口新华路长途汽车客运站“小红帽”特色服务班于2000年初成立,现由27名年轻姑娘组成。“小红帽”班坚持以“用心服务、主动服务”为理念,以“有困难‘小红帽’来帮你”为信条,为旅客提供咨询、导乘、检票、送水、运送行李等一条龙服务,为车站创造出一流的社会效益和经济效益,成为武汉公路客运的一条亮丽风景线,得到了各级领导和社会各界的充分肯定和广大旅客的高度赞扬。
Hankou Road Passenger Group Co., Ltd. Hankow Xinhua Road Coach Terminal “Little Red Riding Hood ” special service class was established in early 2000, is now composed of 27 young girls. “Little Red Riding Hood ” class adhere to “intentions of service, take the initiative to serve ” as the concept, “to have” Difficulties “Little Red Riding Hood ’to help you ” as the credo, to provide advice to passengers, guide ride, ticket, water, Such as one-stop service for the station to create first-class social and economic benefits, become Wuhan Highway passenger a beautiful landscape, has been leaders at all levels and the community fully affirmed and the vast majority of travelers highly praised.