【摘 要】
：
随着经济不断发展,人民生活水平日益提高,人民群众越来越重视健康,对健康需求不断增长,患者对医院医疗服务的要求越来越高,国内各医疗机构之间的竞争非常激烈。政府对医疗服
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随着经济不断发展,人民生活水平日益提高,人民群众越来越重视健康,对健康需求不断增长,患者对医院医疗服务的要求越来越高,国内各医疗机构之间的竞争非常激烈。政府对医疗服务业的监管力度不断加大,在对医院医疗服务管理评价中患者能否享受到比较满意的医疗服务,能否受到应有的尊重和关爱,患者投诉是否得到及时满意的处理等成为评价的重要内容。患者对医院医疗服务满意
With the continuous development of economy, people’s living standard is increasing day by day, the people are paying more and more attention to health, the demand for health care is increasing constantly, the patients are getting more and more high demand for hospital medical services, and the competition among domestic medical institutions is very fierce. Government supervision of the medical service industry continues to increase, in the evaluation of the hospital medical service management patients can enjoy more satisfactory medical services, can be respected and care should be due to patient complaints are handled timely and satisfactory Become an important part of evaluation. Patient satisfied with hospital medical service
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