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天津市急救中心原名为天津急救站,于1994年1月1日更名为天津市急救中心(以下简称“中心”),是天津市唯一的院前急救单位,承担着全市的院前急救和突发事件以及重大自然灾害的紧急医疗救援工作。2005年,中心在全国率先利用国家国债项目投入建成了通讯调度指挥系统大楼并投入使用,同时增名为天津市紧急医疗救援中心。新大楼的建成从硬件上提高了中心120指挥调度功能,有效地提升了紧急救援和院前急救能力。中心的发展历程,记录了天津120人与时俱进、开拓创新的发展观。中心领导坚持走改革出效益、改革出成果的路子,从深化内部改革入手,推行人事制度和分配制度改革,加强制度建设,强化质量管理,推动中心内部内涵建设。中心秉承全心全意为病人服务的思想,想病人所想,急病人所急,拓展服务空间,创新服务内容,在全市开通“生命新干线”紧急呼救系统,专门为老年人尤其是身边无亲人的空巢老人提供24小时全天候的医疗急救保障服务。近几年来,院前急救技术水平不断提高,急救医生通过心电除颤和CPR技术已成功抢救了17例现场猝死的病人。院前急救工作量逐年增长,由成立之初的每年9291次上升到现在每年85000次,增加了9倍多。中心为进一步健全完善三级院前急救网络,建立了借助通讯指挥调度平台的全程信息管理系统,加强质量控制考核,提高院前急救技术水平,增强服务意识,开拓创新服务新举措,强化监督管理手段,于2005年7月向社会公开承诺：一、坚持以病人为中心,文明、优质、快捷、满意的服务宗旨。保证有警必接、有人必救、就近救急、快速有效。二、健全院前急救三级网络组织模式,力争达到市内六区平均服务半径8公里,平均反应时间15分钟(交通阻塞等不可抗力除外)。接到120报警电话后,平均90秒钟受理、2分钟出车,迅速、准确赶赴现场。三、坚持首车、首诊医生负责制,遵守医德规范,严格执行医疗技术操作常规,合理检查、合理用药、因病施治。
The Tianjin Emergency Center, formerly known as the Tianjin First Aid Station, was renamed the Tianjin Emergency Center on January 1, 1994 (hereinafter referred to as “the Center”) and is the only prehospital emergency unit in Tianjin City. It is responsible for the pre-hospital emergency and Emergency medical rescue work for incidents and major natural disasters. In 2005, the center took the lead in using the national government debt project to invest in the establishment of a communications dispatching command system building and put it into use. At the same time, it was renamed Tianjin Emergency Medical Assistance Center. The completion of the new building has enhanced the central 120 command and dispatch function from the hardware, effectively improving emergency rescue and pre-hospital emergency services. The development history of the center records the development concept of 120 people in Tianjin who are advancing with the times and pioneering and innovating. The leaders of the center persisted in taking the road of reform and efficiency, and reforming the results, starting with deepening internal reforms, implementing reforms in the personnel system and distribution system, strengthening system construction, strengthening quality management, and promoting the internal connotation of the center. The center adhering to the idea of serving the patient wholeheartedly, thinking about what the patient thinks, being anxious about the patient, expanding service space, and innovating service content, has launched the “Life Shinkansen” emergency call-for-help system in the city, specifically for the elderly, especially those without relatives The old man in the nest provides medical emergency services 24 hours a day. In recent years, the level of pre-hospital emergency care technology has been continuously improved. Emergency doctors have successfully rescued 17 cases of sudden death on the spot through ECG defibrillation and CPR technology. The amount of pre-hospital emergency work has increased year by year, from 9291 at the beginning of its establishment to 85,000 at present, an increase of more than 9 times. The Center further improved and perfected the three-tier pre-hospital emergency network, established a full-range information management system with the aid of a communications command and dispatch platform, strengthened quality control assessment, raised the level of pre-hospital emergency services, heightened service awareness, pioneered and innovated new service measures, and strengthened supervision and management. Means to publicly promise in July 2005 to the public: First, adhere to the patient-centered, civilized, high quality, fast, satisfactory service purposes. Guarantee that there must be a police officer, someone must be saved, an immediate emergency, and rapid and effective. Second, improve the pre-hospital emergency three-level network organization model, and strive to reach the average service radius of 8 kilometers in the city’s six districts, with an average response time of 15 minutes (except for traffic jams and other force majeure). After receiving the 120 call, an average of 90 seconds to accept, 2 minutes out of the car, rushed to the scene quickly and accurately. Third, adhere to the first car, the first doctor responsible for the system, compliance with medical ethics, strict implementation of medical technology operating practices, reasonable inspection, rational use of drugs, due to illness.