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本文论述了质量功能展开(QFD)与 ISO 9001质量管理体系过程管理相结合在印刷机新产品试制中的应用,从获取订购产品的顾客需求和从市场调查中了解到顾客的各种需求开始,采用矩阵图解法把对顾客需求的实现过程分解到产品实现的各个过程和各职能部门,职能部门在各过程中经过对质量特性的确认,相互衔接,由此,在产品实现过程中,通过协调各部门的工作来保证最终的产品质量,使产品开发设计和新产品的实现能确保满足顾客的需求和为顾客创造价值。
This paper discusses the application of Quality Function Deployment (QFD) and process management of ISO 9001 Quality Management System in the trial production of new products for printing presses. Starting from obtaining customer demand for ordered products and knowing various needs of customers from market surveys, Using matrix diagram method to decompose the realization process of customer’s needs into each process of realization of products and all functional departments and functional departments through the confirmation of quality characteristics in each process and the connection with each other. Thus, in the process of product realization, The work of various departments to ensure the final product quality, product development and design and implementation of new products to ensure that meet customer needs and create value for customers.