论文部分内容阅读
人类社会的主要矛盾经过漫长的历史发展逐渐从调整人与自然的关系转向调整人与人之间的关系,这与我党提出的构建社会主义和谐社会的社会发展战略不谋而合。和谐社会建设中政府与居民关系的核心是合作与互惠,政府行为的价值取向由管理转变为治理,绩效评估是提升政府执政能力的有力措施。通过委托第三方的社会组织机构选择政府部门的服务对象对其进行评估,能够保证绩效评估过程的科学性和评估结果的客观性。武汉市×区政府于2007年度和2008年度在这方面进行了有益的尝试,在两次的实践中积累了一些关于服务对象满意度评估的有效经验。
After a long historical development, the major contradictions in human society gradually shifted from the adjustment of the relationship between man and nature to the adjustment of the inter-personal relations. This coincides with the party’s social development strategy of building a socialist harmonious society. The core of the relationship between government and residents in the construction of a harmonious society is cooperation and reciprocity. The value orientation of government behavior changes from management to governance. Performance evaluation is a powerful measure to enhance the government’s ability to govern. By entrusting the social organizations of third parties to select the service subjects of the government departments to evaluate them, the scientific performance evaluation process and the objectivity of the evaluation results can be guaranteed. Wuhan City × District Government in 2007 and 2008 in this area made a useful attempt in this area, in the two practices accumulated a number of effective assessment of client satisfaction experience.