信访工作担负着为党分忧、为民解难的重要职责，是党和政府了解社情民意的窗口，联系群众的桥梁和纽带。工会信访工作，作为党的信访工作的重要组成部分，在保障职工合法权益、维护社会稳定方面有着不可替代的作用。笔者认为，在新形势下，工会信访工作必须做到：提高“三个 The letter and visit work carries the important duty of separating the worries and solving the problems for the party, is the window through which the party and the government understand social conditions and public opinion, and connects the masses with bridges. The petition work of trade unions, as an important part of the petition work by the party, plays an irreplaceable role in safeguarding the legitimate rights and interests of workers and safeguarding social stability. The author believes that in the new situation, trade union petitions must be done: to raise “three.”