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日本九州大分县,许多家庭主妇,为了防止忘事,一般都要把购买的商品先写在纸条上,买完便扔掉。当地有家叫常磐百货公司的经理“顺手牵羊”,派人专捡这些废纸条。此举刚开始时令人费解,后来才知道经理的妙用。他把捡来的纸条集中起来分析研究,很快便知道顾客需要何种商品;对某类商品的需要集中在什么季节;挑选商品时如何搭配等等。于是,便有的放矢,以此编制出合理的订货计划和改进管理。因此.生意越做越火红。
Oita Prefecture, Kyushu, Japan, many housewives, in order to prevent forgetting things, generally have to write down the purchase of goods written in paper, buy it will be thrown away. The local home called the manager of the Department Store often “go hand in hand,” send someone to pick up these waste paper. The move was puzzling at the beginning, and later learned that the manager’s magical effect. He collected the papers collected to analyze, quickly know what kind of product the customer needs; what kind of product needs focus on what the season; how to match the selection of goods and so on. So, it is targeted, in order to prepare a reasonable order plan and improve management. Therefore, the business becomes more fiery.