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随着社会的不断进步,图书馆面临新的发展环境,传统的管理模式得到改革和发展,开始向着现代化、信息化、自动化的方向发展。为提升图书馆的整体管理水平,图书馆需要加强读者的服务工作,不断优化管理和服务方式,制定全新的服务标准和要求,从而为读者提供更加优质、周到的阅读服务。一、围绕服务展开的图书馆功能定位(一)以人为本的服务理念。图书馆服务功能具体体现在为人服务,即为用户服务。藏书种类的增添、馆
With the continuous progress of the society, the library is faced with a new environment for development. The traditional management mode has been reformed and developed, and the library has started to develop toward modernization, informationization and automation. In order to enhance the overall management level of the library, the library needs to strengthen its readers’ service, optimize management and service methods, and set new service standards and requirements so as to provide readers with more excellent and considerate reading services. First, around the service function of the library started positioning (a) people-oriented service concept. Library service functions embodied in the service, that is, customer service. Library types of addition, Museum