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一个冰袋让美食巧丽在短短几个月的时间里摇身一变成为韩国备受欢迎的巧克力店好服务是产生回头客的条件之一,而细节服务和增值服务是好服务的核心,怎样才能做好细节服务和增值服务?以下几个案例或许能对读者有所启发。保证最佳口感的冰袋美食巧丽(化名)是韩国的一家巧克力店,开业时,美食巧丽和其他巧克力店一样将重点放在了各种促销手段上,比如免费试吃、买二送一、限时特惠、买足够金额就送小礼品等,业内可以用的促销手段美食巧丽都用过,但收效甚微。一年下来,美食巧丽的老板发现,虽然消费者对其出售的巧克力口味、品质以及价格都表示认同,但除了举办免费试吃和限时特惠以外,其他时间的销售额惨不忍睹。作为小本经营的店铺,仅靠免费试
An ice pack makes culinary delights transformed in just a few months into the popular chocolate shop in South Korea. Good service is one of the conditions that produces repeat customers, and the details of service and value-added services is the core of good service, how can we do a good job Details of services and value-added services? The following cases may be able to inspire readers. Ice cream food to ensure the best taste Qiao Li (a pseudonym) is a Korean chocolate shop, opening, the clever cuisine and other chocolate stores will focus on a variety of promotional tools, such as free trial eat, buy two get one free , Limited time specials, enough money to buy small gifts, etc., the industry can be used to promote the clever marketing of food have used, but with little success. A year later, the gorgeous owner found that while consumers agreed on the taste, quality and price of the chocolate they sold, their sales were appalling except for the free trial and limited time offerings. As a small business store, free trial only