危机就像电脑病毒一样,种类繁多,防不胜防。每一次危机既包含了导致失败的根源,又蕴藏着成功的种子。善于发现、精心培育,进而收获潜在的成功机会,让危机转化为商机,这就是危机管理的精髓。 The crisis is like a computer virus. It is a variety of types and it is hard to prevent. Each crisis includes both the root cause of failure and the seeds of success. Being good at discovering, carefully nurturing, and then reaping potential successes, turning crises into business opportunities is the essence of crisis management.