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政府一直在鼓励公共服务组织创新,但是人们对公共服务组织的创新程度却知之甚少。本文将对私人部门创新的测度方法———基于文献的创新产出指标(the literature-based innovation output indicator,LBIOI)做出解释,并用其讨论一个公共服务部门———英国住房协会。此方法可以为公共服务创新提供初步的见解并用于研究创新与绩效的关系,而对这一关系的研究则有利于促进政府对创新的重视。
The government has been encouraging innovation in public service organizations, but the level of innovation in public service organizations is poorly understood. This article will explain the private-sector measurement of innovation, the literature-based innovation output indicator (LBIOI), and use it to discuss a public service sector, the British Housing Society. This method can provide preliminary insights for public service innovation and research on the relationship between innovation and performance, while research on this relationship is conducive to promoting the government’s emphasis on innovation.