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面带微笑,百挑不厌,周到细致,只属于一种表面化的服务形式.它已经难以适应当前竞争的需要了。新一轮的商业竞争,集中表现在服务上。在商品品种、规格、性能、价格等方面越来越接近的情势下,服务便显示出越来越重要的意义,或者说已由表面化的热情转化为深层次的真诚。正是由于意识到这一点,上海华联商厦,虽然名列商业零售第二,却在全面落实规范服务达标的基础上,推出了创建品牌的服务活动。其中“买相机,找王
With a smile, it can never be ignored, it is thoughtful and meticulous, it belongs to a superficial service form. It has been difficult to adapt to the needs of the current competition. The new round of commercial competition is focused on service. In the situation where the product variety, specifications, performance, price, etc. are getting closer, the service shows more and more important meaning, or it has been transformed from superficial enthusiasm to deeper sincerity. It is precisely because of this awareness that the Shanghai Hualian Commercial Building, while ranked second in commercial retail sales, has launched a brand-building service activity on the basis of fully implementing standard service standards. Which ”buy camera, find the king