在信息化时代,无论是运营商网络、政府网络还是企业网络,如果想获得成功,就必须能够从客户的角度监控服务以及服务背后支撑服务的IT基础架构。较低的可用性或性能将大大影响收入、商标声誉和客户保育率。许多企业都希望其服务提供商或内部IT部门不但能在服务可用性、响应时间等方面提供明确的服务水平保证,还能在服务中断或停顿时及时发出通知并给予解决。问题出现时,应该有一个系统告知哪些服务将受到影响?问题到底出在骨干网WAN连接、域名 In the age of information, whether it be an operator network, a government network, or an enterprise network, if you want to be successful, you must be able to monitor the service and the IT infrastructure behind the service from the customer’s perspective. Lower availability or performance will greatly affect revenue, brand reputation and customer retention rates. Many organizations want their service providers or internal IT departments to provide a clear level of service assurance in terms of service availability, response time, etc., and to notify and resolve in the event of a service disruption or pause. When problems arise, should there be a system to inform which services will be affected? In the end the problem lies in the backbone WAN connection, the domain name