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文章通过对CRM理论的核心价值的解析,探讨了CRM理论的引入对图书馆联盟发展的影响以及在这一理念下的发展战略,以推动图书馆联盟更好、更快的发展进步,为社会提供更加优质的服务。
Through the analysis of the core value of CRM theory, the article explores the impact of the introduction of CRM theory on the development of library alliance and the development strategy under this concept, in order to promote better and faster development and progress of library alliance for the society Provide more high-quality service.