当前,我国正处于改革的攻坚期和深水区,社会利益冲突不断加剧,社会矛盾日益凸显,一部分矛盾通过信访途径大量反映出来,尤其是一些特殊疑难信访问题成为影响社会和谐稳定的一大因素。本文从法治方式和群众路线有机结合的视角出发,深入分析当前特殊疑难信访问题的特点和成因,研究化解的对策措施,为新形势下破解信访工作难题,维护群众合法权益,提升信访工作效能和公信力提供借鉴。 At present, our country is in a crucial period of reform and in the Sham Shui Po District. Social conflicts of interest are aggravating day by day. Social contradictions have become increasingly prominent. Some contradictions have been largely reflected in the channels of letters and visits. In particular, some special problems with letters and visits have become a major factor affecting social harmony and stability. This article from the perspective of organic combination of the rule of law and the mass line, in-depth analysis of the characteristics and causes of the current special problems of petitioners, study and resolve countermeasures for the new situation to crack the petty work problems, to safeguard the legitimate rights and interests of the masses, Credibility to provide reference.