说美国西南航空公司“唱反调”,是因为他们的经营理念逆“顾客第一、厂商第二”的“主旋律”而动,重新挑起了“顾客第一还是员工第一”的老话题。“顾客第一还是员工第一”似乎不应该是人们关注的热点问题了,也不应该成为我们讨论的话题了。市场经济极大地推动了我国经济的飞速发展,使我们彻底告别了商品短缺时代,消费者终于抬起了“高 That the United States Southwest Airlines “sing the anti-tune,” because their business philosophy against the “customer first, second manufacturers,” the “theme” and move, provoking the “customer first or staff first” topic. “Customer first or employee first” does not seem to be the hot issue people are concerned about, and should not be our topic of discussion. The market economy has greatly promoted the rapid economic development in our country and made us bid farewell to the era of commodity shortages. Consumers finally raised the "high