社交媒体的能量之大在于,每个人都拥有成为企业致命杀手的潜质,因为没有谁愿意承认自己是个没有影响力的人。即便是一个粉丝不过百的人对企业的投诉也要谨慎对待,要知道一个人的破坏力远远大于他的创造力,而且我们并不能彻底搞清楚他在社交网络上的人际关系有多复杂,也许他只有几十个粉丝,但里面很可能就有诸如姚晨、任志强、作业本等等这些影响力巨大的微博红人。 The power of social media lies in the fact that everyone has the potential to become a deadly killer of the business because no one wants to admit that he is an influential person. Even a fan of a hundred but also the corporate complaint should be treated with caution, to know that a person's destructive power is far greater than his creativity, and we can not fully figure out how complex his social relationships on the social network , Maybe he only has dozens of fans, but there may well have such influential microblogging people as Yao Chen, Ren Zhiqiang, homework and so on.