揭阳供电局牢固树立“以客为尊、和谐共赢”的服务理念,推出多种便民缴费方式,其中通过与邮政银行合作,实现全市601个邮政便民服务点代收电费服务。前三季度第三方客户满意度为80分,比去年提高了4分。今年以来,该局生产建设领域成绩斐然。配网建设方面通过加大培训、强化硬件配备等举措,着力推进配网带电作业的开展,截止至目前带电作业开展约526次,是2013年全年总数的3.6倍,供电可靠性指标大幅度提升;工程建设方面,220千伏祥云变电站工程获得广东电网公司“安全、优质、文明”样板工程、中国南方电 Jieyang Power Supply Bureau firmly established “Yikeweizun, harmony and win-win ” service concept, introduced a variety of convenient payment methods, including cooperation with the Postal Bank to achieve the city’s 601 postal service points on behalf of the collection of electricity services. The first three quarters of third-party customer satisfaction was 80 points, an increase of 4 points over last year. Since the beginning of this year, the bureau has achieved impressive results in the field of production and construction. Distribution network construction by increasing training, strengthening the hardware and other initiatives, efforts to promote distribution network with live operations, up to now live operations carried out about 526 times, the total number of 2013 is 3.6 times the power supply reliability index substantially As for the project construction, the 220kV Xiangyun Substation Project won the project of “Safe, High Quality and Civilization” of Guangdong Power Grid Company, and the project of China Southern Power