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图书馆服务中的人文精神是服务的一种文化现象,是连接图书馆与用户的一种无形的纽带,是维护图书馆服务的一种持久的力量。它通过服务的过程而体现出来,更需要在服务环境、服务行为、服务形象和服务个性化等方面不断地加以强化。无论是传统与数字并存的今天,还是数字化、网络化更加发达的明天,图书馆服务中的人文精神都是不可或缺的,并且将发挥越来越重要的作用。1.图书馆环境方面。图书馆着力体现服务环境中的人文精神,是为了从心理上拉近与读者的距离,使图书馆服务更加顺应人性,读者一进入图书馆的大门便能找到亲近感和归属感。图书馆环境中所体现的人文精
Humanistic spirit in library service is a kind of cultural phenomenon of service, an invisible connection between library and user, and a lasting force to maintain library service. It is reflected through the process of service, but also need to constantly strengthen the service environment, service behavior, service image and service personalization. Both the traditional and the digital coexist today, or digital, more advanced networked tomorrow, the humanistic spirit of library services are indispensable and will play an increasingly important role. 1. Library environment. The efforts of the library to reflect the humanistic spirit in the service environment are to narrow the distance between psychology and the readers so as to make the library services more conform to the human nature. As soon as the readers enter the library, they can find their closeness and sense of belonging. Humanistic essence embodied in the library environment