在医院的医患沟通工作中,必须掌握态度、语言、体态等方面的沟通技巧,把握平等和尊重的原则、真诚和换位的原则、依法和守德的原则、适度和距离的原则、克制和沉默的原则、留有余地和区分对象的原则,才能达到医患沟通的目的,营造和谐的医患关系。 In hospital communication between doctors and patients, we must master the attitude, language, posture and other aspects of communication skills, to grasp the principle of equality and respect, sincerity and the principle of transposition, according to the principle of law and shout, the principle of moderation and distance, restraint And the principle of silence, leaving room and the principle of object distinction, in order to achieve the purpose of communication between doctors and patients to create a harmonious doctor-patient relationship.