本文论述了危机沟通在图书馆危机管理中的重要作用,指出了图书馆危机沟通中存在的问题,针对存在问题提出了完善危机信息沟通机制的基本路径,包括营造良好的图书馆文化氛围,改善危机沟通环境,拓宽危机沟通渠道和加强危机信息沟通的制度建设。 This paper discusses the important role of crisis communication in library crisis management, points out the problems in library crisis communication, and puts forward the basic ways to improve the communication mechanism of crisis information in view of the existing problems, including building a good library culture atmosphere, improving Crisis communication environment, broaden the communication channels of crisis and strengthen the crisis of information communication system.