目的探讨全面质量管理方法在提升病案质量中的应用。方法通过随机抽取全面质量管理方法前后各400份住院病案,比较分析病案质量评价得分、病案甲级率和返修率。结果住院病案质量评价得分和病案等级明显提高,返修率显著降低,差异有统计学意义(P<0.05),病案质量明显优于实行全面质量管理前。结论全面质量管理方法对提升病案质量有良好的应用效果。 Objective To explore the application of TQM in improving medical record quality. Methods 400 cases of inpatient medical records before and after total quality management were randomly selected, and the scores of medical records quality, grade A of medical records and rework rates were compared and analyzed. Results The score of inpatient medical record and the grade of medical record were significantly increased, the rate of rework was significantly reduced, the difference was statistically significant (P <0.05). The quality of medical record was obviously superior to that before implementation of total quality management. Conclusion The method of total quality management has a good effect on improving the quality of medical record.